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Sustainability & Environment

Contact Us

Responsibility for environmental issues is divided among various local, regional, provincial, and federal agencies. The following list should help you reach the right source of help. To view City  Department Contacts see  Sustainability & District Energy.

Inquiry Contact Agency Contact Information
Air Quality    
Report air quality complaints Metro Vancouver 604-436-6777
Health-related concerns (e.g., dust, odours, etc.) Richmond Health Services 604-233-3150
Composting    
Purchasing a compost bin City of Richmond: Environmental Programs
604-276-4010
How to compost? Metro Vancouver 604-736-2250 (Compost Hotline)
Contaminated Soil
  Provincial Government: Ministry of Environment 604-582-5200
Environmental Health
Inquiries Richmond Health Services 604-233-3150
Environmental Sensitive Areas
Including obtaining development permits for working in or adjacent to an ESA City of Richmond: Policy and Planning Department 604-276-4200
Nature Park
City of Richmond: Richmond Nature Park 604-718-6188
Noise    
Airport-related noise Vancouver Airport Authority 604-207-7097
Noise originating from City activity City of Richmond: Engineering Department 604-276-4189
Other noise
Richmond Health Services 604-233-3150
Recycling    
City recycling services, including recycling depot information City of Richmond: Environmental Programs 604-276-4010
How to recycle a certain material (e.g., paint, tires, batteries, etc.) Recycling Council of BC 604-732-9253 (RCBC Recycling Hotline)
Spills and Pollution Incidents
Emergency spills
City Emergency Services 911
Non-emergency spills, Illegal
dumping, discharges, littering
City of Richmond: Public Works Dispatch 604-270-8721 (24 hour service)
Stewardship Opportunities    
Partners for Beautification (adoption programs) City of Richmond: Parks Department 604-244-1208
Trees    
Concerns of trees on private property City of Richmond: Community Bylaws 604-247-4684
Concerns of trees on City property City of Richmond: Parks Department 604-270-8721 (24 hour service)
Water Services
Drinking water health-related concerns Richmond Health Services 604-233-3150
Water sprinkling restrictions City of Richmond: Water Services Department 604-276-4355 (Sprinkler Use Information Line)
Other water servicing inquiries City of Richmond: Public Works Dispatch 604-270-8721 (24 hour service)
Wildlife
Wildlife inquiries Provincial Government: Ministry of Environment 604-582-5200
Other
Environmental Inquiries City of Richmond: Customer Service 604-276-4000