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Utility Fees

Understanding Your Utility Bill

All property owners receive Utility Bills. This includes owners of single-family homes, apartments, townhouses, as well as industrial, commercial, institutional and agricultural properties.

What goes into your Utility Bill?

  • Water supply and treatment
  • Sewer collection and treatment
  • Grease management
  • Solid waste and recycling collection
  • Environmental protection
  • Flood protection (drainage and dikes)

Payment Due Dates
The Annual Flat Rate Utility payments due date is: April 3, 2018

The Meter Utility payments are due three months after the end of every quarter:

Qtr 1
(Jan - Mar) due date in June   
Qtr 2 (Apr - Jun) due date in September  
Qtr 3 (Jul - Sep) due date in December
Qtr 4 (Oct - Dec) due date in March of the next year

Discount for Paying On Time
Only payments received on or before the due date will receive the 10% discount.

Receive your Utility and Property Tax Notices Via Email
The option is now available to have your Utility and Property Tax Notices delivered to you electronically. To choose this billing option, please register on My Property Accounts, register your tax and/or utility accounts, and from your accounts, select the ebilling option.

Pre-Authorized Withdrawal (PAWS) Option
This option offers you the convenience of paying your property taxes and annual utility charges in monthly instalments, through an automatic deduction from your bank account. Payments towards your year 2018 property taxes and annual utility charges are deducted monthly on the first business day of each month, commencing on August 1st. The City pays you interest on these monthly instalments which is credited to your tax account.

For metered utilities, you have the option to have automatic withdrawals, on the meter due date, for the balance payable noted on your meter bill.

Please contact the Tax Department of the City of Richmond at 604-276-4145 for further information on this plan, or simply fill in and mail us your application noted below.

MyRichmond Logo

Log on to view your:
  • Utility bill
  • Statement balance
  • Payment history
  • Consumption history
Register now to access your City services in one place, with one password.



PDF Document Property Pre-Authorized Withdrawal (PAWS) form